Supra Ekey Not Working, Now, users can easily reset their own PIN with the new “Forgot PIN” feature in the eKEY app. eKey comes in two service le els: Basic and Professional. Please contact the Ojai Valley Board of REALTORS® for assistance. If you get a Pairing Unsuccessful “Supra-XXXX is not supported” message while trying to pair the eKEY Fob with an iPhone 4S or above, pair through the eKEY app rather than via the iPhone’s Bluetooth settings. out notice. • Billing issue /Payment lapse - Contact Supra at 402-619-5566 option 2 Why should I set up a SupraWEB account? Glendale Association of REALTORS® Ojai Valley Multiple Listing Service Ojai Valley Multiple Listing Service does not reciprocate with the CRMLS for listings. You can do it yourself by following the below steps, call our support team at 480-921-7777 or get it from SupraWEB. Location Error: Agents get a location error when the eKEY app does not have permission to use the device’s location. In this article, I will dive into the various Supra eKey error codes, explaining what they mean and providing solutions to resolve them. To open a keybox using the eKey app on your phone: Open the Supra eKEY app on your phone tap the Where does my Supra eKEY work? Your key will open lockboxes belonging to members of KAAR, Great Smoky Mountains Association of Realtors, Greater Chattanooga Association of Realtors, Lakeway Area Association of Realtors, River Counties Association of Realtors, Tennessee Virginia Region MLS, and Upper Cumberland Association of Realtors. SAMCAR Supra(R) EKEYS and iBox BT LE lockboxes may access and work automatically in the area known as the KIM Users Group (Bay East, Bridge, Contra Costa County, Delta, Monterey County, San Benito County, San Francisco, Santa Clara County, Santa Cruz County, Silicon Valley, Tuolumne) as well as associations that are The RIGHT CHARLOTTE REALTOR! I would ABSOLUTELY do #1 - do not pass go, do not collect $200get a Supra eKey! You can't be a BA without a key! It's a big red flag to buyers when a BA has to meet each LA in order to access a property. Android devices now require location services to be enabled when scanning for Bluetooth devices. Supra & eKey What is Supra? Supra is SABOR’s exclusive key and lockbox service, available to all SABOR MLS subscribers. Resolution for Intermittent Key Issues On December 23, Supra identified a solution to resolve intermittent issues with the eKEY. The Supra eKEY app gives agents efficient listing access and makes managing lockboxes and showing information a breeze. Communication Error: A communication error might pop up when there is an interruption in the Bluetooth connection from the smart device to the lockbox. • Choose "ABOUT eKEY APP" at the top of the menu. Open the Supra eKEY app and click the Manage Access icon. Explore the pros and cons of I’m not getting notifications from my Supra anymore. Access self-serve technical support for the Supra system including app downloads, troubleshooting, and quick guides. Update Error/Code: The eKEY app requires a daily update in order to run smoothly. A comprehensive guide to error codes encountered with the Supra eKEY application, providing detailed descriptions and user resolutions for lockbox operations. Supra provides a way for you to allow access to your listings via eKEY’s new Managed Access feature. ROSTER FOR EKEY PRO: In addition, a new version of the Android app was released to the app store yesterday that fixed an issue with searching on the roster for eKEY Professional users. • On the next screen, tap on "RESET AUTHORIZATION The Supra eKEY® Application 5. Guidance provided by Real Estate Agents. Once you have downloaded the app, open it up by tapping the icon on your home screen. Agent Alert is a convenient feature built into Supra’s eKEY®, XpressKEY®, and ActiveKEY®, providing peace of mind for agents anywhere they carry their Supra wireless key. he IR signal to the lockbox. The Supra eKEY app communicates directly with the iBox BT LE with no additional hardware required making it as easy as one, two, three. 0 User Manual for AndroidTM and Apple® products is an independent publication and has not been authorized, sponsored, or otherwise approved by Google LLC or Apple Inc. If you are an eKEY user who has not paid your Supra bill, you no longer have to call Supra Support to make a payment before regaining use of your eKEY, even if your account has gone to collections. Some users are unable to update their key in the eKEY app. With Supra, electronic keys are issued, allowing secure and convenient access to lockboxes that safely store property keys. Please keep me in mind for referrals How Do I Update My Active Key On The Weekend? How Long Will the Batteries Last in my Lockbox? How Often do I Have to Update my eKey? How to Obtain a Keybox Shackle Code/CBS Report If I get a new Phone, do I Need to get a new Authorization Code for my eKey? Member Co-Op Key Information Supra iBox® User Guide Supra Key Center Where Does My Key Work? Troubleshoot Supra eKEY lockbox errors with this guide! Get AI-powered help, find error codes, and download the PDF manual. Find many great new & used options and get the best deals for Palm Pilot Vx Supra eKey, Case, Stylus - No Charger- UNTESTED at the best online prices at eBay! Free shipping for many products! MetroTex empowers its members through professional development, advocacy and market intelligence leading to prosperity. I switched from iPhone to Android last year, and I have had so much trouble with the Supra app on my new phone. There are two reasons this could happen: • You may need an Update Code, a one-time 24-hour code that will allow your eKEY to function in cases where you do not have a strong enough data signal to allow the eKEY to update. You must cancel your current Supra eKEY with your current board and reapply with STAR. The eKEY Fob WITH bumps is designed to automatically pair without going into the Bluetooth Settings on the phone. The eKey updates wirelessly using your cell phone. Supra technicians are working on it, but there’s no ETA on when the site will be back up just yet. Supra Key Information: Your Supra key and keybox may not work in this area. After business hours, please contact Supra directly at 877-699-6787 (weeknights and weekends until 9 pm). If there is a SUPRA issue where you cannot update your eKey in the normal fashion, please follow these instructions. Bluetooth Lockboxes (Supra iBox BT LE): Our Supra Lockboxes are brand new as of Winter 2017. Supra told me to delete my phone then add it back, which I did. Supra apologizes for the inconvenience and appreciates your patience while they work through these issues. . If the device was unable to update, there will be a red X over the Update option on the home screen of the key. If your account with either MLSListings or your Association is Suspended or Terminated, you will lose your access to both Supra Key and Lockbox. New Supra eKEY Feature Allows You to Reset When You Forget! Forget your Supra eKEY PIN? No problem! Starting May 14, you can easily reset your PIN on your own, with the new “Forgot PIN” feature in the eKEY app. I also tried adding a different supra app to my phone , just to see and it won't open either. This will allow you to provide licensed real estate agents who are not a member of the local Board/Association access to show homes listed for sale. eKey pda pdf manual download. Supra Ekey app not working. If you are needing help troubleshooting an error code on your eKEY app, refer to the list of error codes, descriptions, and corresponding resolutions found online HERE. On an iPhone 4s or above this might result in the device refusing If you are using an Android smartphone, go to the Play store and search for Supra eKey. Obtaining an Authorization Code Through the App Have questions about Supra? We've put together a handy guide of tips and tricks to help you make the most of your membership. Supra blames my phone, apple blames supra Since the download my supra ekey app ( Realtor) will not open. For any error that does not show on this list or that is not resolved, contact Supra® Support at 1-877-699-6787. Follow these steps to get started: SPAAR - 05/14/2024 Forgot your Supra eKEY PIN? No problem! On May 14, Supra released an enhancement allowing keyholders to easily reset their eKEY PIN on their own. If your access is not working, please contact your Association to inquire about the issue. Oct 31, 2024 · Is Supra eKEY not working? down or has issues? We have made it super easy to fix Supra eKEY at the root to avoid any and all issues. They told me their system can’t communicate over 5g and I’ll have to update over WiFi. I made this especially for other REALTORS (R) who may face this issue. Be aware, I got an iPhone 12 and couldn’t update my eKEY app and called support. Please do not borrow or use another agent’s Supra key, as this is a major violation of the RMLS ™ keyholder agreement. Locate your eKey serial number (video) Location Services (for eKey) Make Greenwich key work in Fairfield County New eKey app flipbook Obtain keys from keybox Pairing Code (Android users only) Supra Showing Notifications Supra's Agent Alert feature Turning on Bluetooth in iOS 13 (eKey) Who is eligible for Supra eKey access? Association Contact List Supra Key and Lockbox access requires that you are an Active member with MLSListings. As long as you are with your lockbox, you can program it with these easy steps. Generate Authorization Code from the eKey app (for users that are already in the SmartMLS system): Download the Supra eKey app from the Google Play Store (Android) or App Store (iPhone). There are three ways to obtain an authorization code. Any lockbox at any time, unless it has a CBS code attached to it which, if it does, needs to be obtained my the listing agent. And, it's illegal here to borrow someone else's key - for them, they could lose access permanently. Basic provides basic lockbox functions and Professional adds MLS data saved to your phone, links Google maps to the listings, and delivers s How to Purchase Tokens 1. The tech at apple said many people are having trouble and it's on Supra's end. View and Download Supra EKey handbook online. Call Kim Voice (888 968-4032) to get an Emergency Update Code. If you have any tokens, there will be a little number in a circle next to the Manage Access icon that indicates how many tokens you have. Timeout/Nothing Happens: If your eKEY times out when attempting to open a lockbox, the first step is to make sure you have initiated the Bluetooth of the lockbox by pressing up on the Key Pouch. I get errors, need to restart phone, app says it needs to update, but won't. Jun 28, 2024 · Understanding these error codes is crucial in troubleshooting issues efficiently and effectively. Solve access issues quickly! I also tried adding a different supra app to my phone , just to see and it won't open either. However, if your Ekey is not updated, it will not function at this time. Includes troubleshoo… The resolutions provided are for operations that have been attempted at least two times and the error is not a one-time occurrence. Does my Supra transfer when transferring to a new Association? No, your Supra eKEY does not transfer over. When you get a new cell phone start by downloading the eKey app and obtaining an authorization code. Any ideas why?? . Supra has identified an issue affecting wireless updates. This publication may contain examples of screen captures and reports used in daily One key unlocks many Supra Powers. Locate your eKey serial number (video) Location Services (for eKey) Make Greenwich key work in Fairfield County New eKey app flipbook Obtain keys from keybox Pairing Code (Android users only) Supra Showing Notifications Supra's Agent Alert feature Turning on Bluetooth in iOS 13 (eKey) Who is eligible for Supra eKey access? Even though you may already have Bluetooth enabled on your phone, there is an additional app-level Bluetooth setting that must be enabled in order for the eKey to work properly. If you are experiencing this issue, you must reset the eKEY app following these steps: • Tap on “MORE” in the lower right-hand corner of the eKEY app home screen. They implemented changes to the system, and they were successful for th You can program listings for your lockbox right in the Supra eKEY app the way you and your seller want to use it. What to do when your Supra EKey does not come on. Obtaining an Authorization Code Through the App For infrared keyboxes, press the Supra eKEY fob button and point the front of the fob toward the front window of the keybox (a light located on the top of the fob will continue to flash while the fob is actively sending commands to the keybox). The eKey app is no different. Several times, still doesn't open. They implemented changes to the system, and they were successful for th Why do I need to know this? If you are using a Supra eKEY to open RANW MLS Lockboxes, you will need to know how to turn on the Bluetooth on your smart phone/device as well as activate the Bluetooth on the Lockbox itself. Follow these steps to get started: Install the latest version of the eKEY app. If neither of those options work, please call RMLS ™ staff, and we can facilitate the removal of the lockbox, and get you the replacement SentriLock box. Nope, you open the app, type in your pin, and then press up on the bottom of the Supra box which tells it to initiate the bluetooth and connect to your phone. If you have any problems with your eKEY, please contact MetroTex during business hours at 214-540-2745. Supra brings together training tools that work for your needs and preferences, from simple how-to videos to instructor-led live sessions to self-paced recorded courses. This streamlined system helps ensure smooth property showings while maintaining security and The eKEY only requires cell service or Wi-Fi to update once every 24-hours and service is not needed when actually opening a keybox or shackle (read more about eKey myths). Supra is a leading provider of mobile credentialing and key management systems, with innovative access solutions for real estate, automotive, and commercial sectors. kiv2r, jarzx, uubc, fkdx, hb75nb, iqslbd, fzp5u, mlddnd, 8snwy, svjy,